Terms and Conditions
Effective Date: 1st Day of Oct 2024
Welcome to Maryam’s Kitchen! By accessing and using our website (www.maryamskitchen.in) and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.
1. General Terms
1.1 These terms apply to all users of our website and services, including customers and visitors.
1.2 By using our services, you confirm that you are at least 18 years old or have obtained parental/guardian consent.
2. Orders and Payments
2.1 All orders placed through our website or contact channels are subject to availability.
2.2 Prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes.
2.3 Full payment must be made at the time of order confirmation using our secure payment methods.
2.4 We reserve the right to refuse or cancel any order due to inaccurate pricing, suspected fraud, or other valid reasons.
3. Delivery Policy
3.1 We offer free home delivery within a 5 km radius from our location at Umerabad HMT, Srinagar.
3.2 Delivery times are approximate and may vary due to unforeseen circumstances.
3.3 Customers must provide accurate delivery details to avoid delays or non-delivery.
4. Cancellation and Refunds
4.1 Orders can be canceled within 15 minutes of placement by contacting us directly.
4.2 Refunds will be processed within 5-7 business days for valid cancellations or errors on our part.
4.3 Once the order is dispatched, cancellations or refunds will not be entertained.
5. Product Quality and Liability
5.1 We strive to deliver fresh, high-quality food. However, if you encounter any issues with our products, please contact us immediately.
5.2 Maryam’s Kitchen is not responsible for food allergies or adverse reactions. Customers are advised to review ingredients before consumption.
6. Use of Website
6.1 Content on www.maryamskitchen.in is for informational purposes only and may not be copied, reproduced, or used without permission.
6.2 Users must not misuse the website by introducing viruses, malicious software, or engaging in any unauthorized activity.
7. Intellectual Property
7.1 All content, logos, and trademarks on the website are the exclusive property of Maryam’s Kitchen. Unauthorized use is strictly prohibited.
8. Limitation of Liability
8.1 Maryam’s Kitchen is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.2 Our liability is limited to the value of the order placed by the customer.
9. Changes to Terms and Conditions
9.1 Maryam’s Kitchen reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date.
9.2 Continued use of our services implies acceptance of the revised terms.
10. Governing Law
10.1 These terms are governed by the laws of India, and disputes will be resolved under the jurisdiction of the courts in Srinagar, J&K India
11. Contact Us
If you have any questions regarding these Terms and Conditions, feel free to contact us:
Maryam’s Kitchen
Email: food@maryamskitchen.in
Phone: 6005271830